Privacy Policy

At The Empire Hotel, we collect personal information through our website, booking platform, and direct communications with you. This may include information gathered via Google Analytics, Meta Pixel, online reservations, and when you contact us directly.

The information we collect may include:

• Name

• Contact details (email, phone number)

• Location

• Device and browsing information

• Interactions with our website and marketing

• Booking and payment details

We collect this information to:

• Process and manage your accommodation bookings

• Deliver and improve our services and guest experience

• Communicate with you regarding your stay

• Improve our website, marketing, and overall offering

Providing some information is optional. However, if you choose not to provide the required booking or contact details, we may be unable to process your reservation.

We take reasonable steps to protect your personal information and ensure it is stored securely.

You have the right to request access to the personal information we hold about you and to ask for it to be corrected if you believe it is inaccurate.

To request a copy of your information or to have it updated, please contact:

Email: stay@empirehotel.co.nz
Phone: 03 927 2078
Address: 8 Church Street, The Empire Hotel, Timaru, New Zealand